Milton Pedraza is the CEO of the Luxury Institute. Over the past 10 years, Milton has established the Luxury Institute as an independent and objective luxury research company and a trusted boutique consulting firm. Known globally as the foremost resource for affluent consumer insights and customer experience best practices, the Luxury Institute has served hundreds of luxury goods and services brands across numerous categories.

Milton advises and serves on the Boards of top-tier luxury and premium brands, start-ups, and private investment firms. He is sought after worldwide for his candid and forward-thinking views on luxury and is the most quoted industry expert in leading media outlets and publications.

Milton is an authority on CRM, Analytics and Big Data. Prior to founding the Luxury Institute, his successful career at Fortune 100 companies included executive roles at Altria, Pepsico, Colgate, Citigroup and Wyndham Worldwide.